Privacy Policy
This Privacy Policy describes how Flexiblespark ("we," "us") collects, uses, and protects personal information when you visit flexiblespark.world or use our mindful eating coaching services in the United States.
Data Controller
Flexiblespark
425 Marshall Ave, St. Louis, MO 63119, United States
Email: help@flexiblespark.world
Phone: +1 314 963 7711
Information We Collect
Information you provide
When you contact us or book coaching, we may collect your name, email address, phone number, message content, and consent preferences.
Automatically collected data
Our website may collect technical data such as IP address, browser type, pages visited, and referral source through cookies and similar technologies as described in our Cookies Policy.
Client tools
Hunger Compass reflections may be stored locally in your browser. If you share data with your coach through the Session Insights portal, we process that information to support your coaching relationship.
How We Use Information
- To respond to inquiries and schedule coaching sessions
- To provide access to digital tools included in your purchase
- To improve website functionality and security
- To comply with applicable legal obligations
We do not sell your personal information.
Legal Basis and Consent
We process personal data based on your consent (for example, when you check the consent box on our contact form), contractual necessity when you purchase services, and legitimate interests in operating our business securely.
Retention
Contact form data is retained as long as needed to handle your request and for a reasonable period afterward for record-keeping. Coaching records are kept according to our internal schedule unless you request deletion subject to legal requirements.
Sharing with Third Parties
We may use service providers for hosting, email delivery, and video sessions. These providers process data only on our instructions. We may disclose information if required by law.
Your Rights
Depending on your state of residence, you may have rights to access, correct, delete, or restrict certain processing of your personal data. To exercise these rights, contact us at the email above. We will respond within a reasonable timeframe.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Security
We use reasonable administrative and technical measures to protect personal information. No online transmission is completely secure.
International Visitors
Our services are directed to users in the United States. If you access the site from elsewhere, your information may be processed in the U.S.
Changes
We may update this policy from time to time. The date at the top indicates the latest revision.
Contact
Questions about privacy: help@flexiblespark.world or contact form.